Full Text
• • • • • • • • • • • • • • • t t • t t t t t ä å • • • • • ' We will turn you on Proposal to For Dedicated Internet Access Services Mike Hall Area Sales Manager First Step [PHONE REDACTED] ext 540 [PHONE REDACTED] fax [EMAIL REDACTED] July 27, 2001 Kevin W. Owen President/CEO First Step [PHONE REDACTED] [PHONE REDACTED] [EMAIL REDACTED] fax 2001-42 ---PAGE BREAK--- • • • • • • • • • • • • • • • • • • • • t • • • • • • • ã • • Table of Contents PROPOSAL SUMMARY . 3 BACKGROUND AND HISTORY OF FIRST STEP . .4 PROPOSED PROJECT TEAM . 5 FINANCIAL STATEMENT & BUSINESS CAPACITY 6 FIRST STEP PARTIAL CUSTOMER LIST 7 INTERNET SERVICE PROPOSAL . . 8 RESPONSE TO CONNECTIVITY REQUIREMENTS 9 RESPONSE TO DNS REQUIREMENTS 14 RESPONSE TO EMAIL SERVICE REQUIREMENTS 15 FIRST STEP NETWORK EXPANSION MAP . 17 CURRENT FIRST STEP WIRELESS NETWORK MAP FOR MOSCOW 18 CITY OF MOSCOW CONNECTIVITY MAP 19 EQUIPMENT, BUDGET AND SCHEDULE 20 REFERENCES 21 First Step POBox 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Page2 4·-·5 - ' - 3 . . . . July 27, 200 I City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- Proposal Summary Thank you for the opportunity to present this proposal for your Internet service requirements. We appreciate the privilege we have had to partner with the City of Moscow and look forward to this new phase in our relationship. As a regional Internet Service Provider we value relationships with local individuals, businesses and government organizations. Since our inception in 1989 we have grown into this region' s largest local user based Internet Service Provider (ISP) with over 14,000 dialup, ADSL, Frame and Wireless customers in the following Washington and Idaho communities: Moscow, Pullman, Clarkston, Colfax, Palouse, Pomeroy, Garfield County, Moses Lake, Yakima and Ellensburg; Lewiston, Orofino, Potlatch, Kellogg and Coeur d' Alene. We are moving our Rural America focus west and north throughout Northern Idaho and Eastern Washington. Throughout this past quarter we have begun offering Wireless Internet Access in Moscow, Colfax, Troy and Orofino. We anticipate offering this service in Pullman by the end of summer with Lewiston and Clarkston soon thereafter. With the extension of our network to the Valley we will be able to provide a redundant data path out of Moscow should " backhoe fade" ever occur again. Most recently we have had the privilege of forging a new relationship with the Moscow School District to provide Internet services via our wireless network. To provide affordable and efficient Internet service for the City of Moscow, pricing for a 5-year contract is proposed at $300 per month. This contract includes router and wireless network equipment necessary to connect the City of Moscow network to First Step and ultimately to the Internet via our OC-12 fiber channel. Installation and configuration of equipment as well as setup of necessary routing changes are also included. Technical support will be made available to the City of Moscow 7 days a week via phone, email and web chat at no additional charge. We appreciate the opportunity to provide this proposal to you, and look forward to having further discussions regarding the same. Signed: Area Sales Manager First Step PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com and Page3 Kevin W. Owen President/CEO July 27, 200 I City of Moscow information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Background and History First Step Internet (First Step) has a deep pool of Internet experts designing distributed computing environments, groupware, graphical user interfaces, application level productivity tools, and multimedia tools. Formed in 1989, First Step has extensive expertise in the design of distributed computing environments, groupware, graphical user interfaces, application level productivity tools, and multimedia tools. First Step's Internet and World Wide Web technologies and Internet services have become a dominant feature in the past few years, assuring First Step's position in mainstream technologies . First Step company goals are: • To provide community Internet access in the Inland Pacific Northwest. • To provide Electronic Commerce and World Wide Web 0NWW) presence for business . • Product Development targeted on the Internet, with special focus on infrastructure, technologies, enterprise management, and electronic commerce . • To provide advanced systems design, implementation, and consulting services . Internet Connectivity First Step has been providing dial-up access to the Internet in the Inland Pacific Northwest since early 1994, developing technical infrastructure and testing advanced networking technologies. While the market for Internet access is dominated by larger organizations, we at First Step feel that our ability to provide complete Internet access solutions strengthens our position in the product development and electronic commerce marketplaces . Electronic Commerce and WWW Development First Step recognizes the opportunities that are emerging in the Internet and Distributed Information realms, and we are applying our expertise to take advantage of them. We are actively developing Web sites and building Web tool kits, using an integrated set of internally developed and externally acquired products. Our primary goals in this market are: • To provide world class web sites to nationally recognized clients . • To provide bundled software tool sets, to be direct marketed and franchised within specific industries . First Step PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com · Page4 July 27,2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Proposed Project Team The leadership of First Step has extensive experience in the information technology industry. They possess a wide range of technical and managerial expertise for our 22 employees. The following team is proposed for each phase outlined in the RFP. Technical support will be available to subscribers via phone, email and web chat. Current technical support hours are 8:00 am to 10:00 pm, Monday Through Saturday and 11 :00 am to 6:00 pm on Sundays. The primary service provided by FS technical support staff is to establish a reliable Internet connection. Support is offered for the configuration of network settings, email clients and web browsers. Limited support is available for other applications Project Proposal and Follow up Negotiations Kevin Owen, President/CEO Mike Hall, Area Sales Manager Technical Solutions and Installation/Configuration Guy T. Curtis, Manager of Information Services Mike Harshbarger, System Administrator Sam Naugler, System Administrator Technical Support Jonathan Cloud, Tech Support Manager Jeff DeBoer, Technical Support Duffy Mahoney, Technical Support Andrew Morris, Technical Support Jeremy Rinauro, Technical Support James Ropp, Technical Support Dimitri Verbillis, Technical Support First Step PO Box 9587 Moscow, lD 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] W\VW.fsr.com PageS July 27,2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal â iai!IIIII IIIIJI - - - ---PAGE BREAK--- • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Financial Statement & Business Capacity First Step began business in Moscow over 12 years ago. We have grown to be the largest regional user based Internet Service Provider in Northern Idaho and Eastern Washington. Currently we provide service for over 14,000 dial-up, frame relay, wireless, and ADSL users throughout the region. In addition to our connectivity services, First Step hosts over 450 web sites for government agencies, businesses and individuals. Our web-hosting clients include top Jaw firms in the country, city and county governments, small and large businesses, world famous artists and musicians, and universities and schools. We have hosted the City of Moscow website for several years as well as delivered ISP services. Rounding out our products and services, First Step specializes in website and database design and development. A few of our most recent projects include the University of Idaho Athletics department and the Lewis and Clark Discovery program site. Last year FS generated over $2.5 million in annual revenues . All segments of our business continue to grow and expand with a particular area of growth being the Wireless Internet product offerings . Our diversity in Web design, systems design, technical consulting, and ISP services continue to make First Step a growing and valuable resource for agencies, companies and organizations who seek to leverage the power of the Internet, it's technologies and services. Table 2.3.1, below, contains a partial list of our current customers . First Step POBox 9587 Moscow. ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Page6 July 27, 200 I City of Moscow Information Services High Speed Dedicated Internet Services Proposal ) ---PAGE BREAK--- • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • ) First Step Partial Customer List American College of Real Estate Lawyers American College of Trust and Estate Counsel Brobeck, Phleger and Harrison, LLP Gibson, Dunn & Crutcher, LLP Richards, Watson & Gershon, LLP Carlos Santana Band Management Small Business Counsel of America University of Idaho, Education, Engineering Outreach University of Idaho, Department of Forestry University of Idaho, Department of Geological Sciences University of Idaho, Athletics Department Appaloosa Horse Clearwater Power Gritman Medical Center Bennet and Associates Real Estate Emerald Pointe Palouse Properties Moscow Real Estate Fourteen Thousand businesses and residents in the area! First Step PO Box 9587 Moscow, !D 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Page? acrel.org actec.org brobeck.com gibsondunn.com rwglaw.com santana.com sde.state.id.us/dept uidaho.edu uidaho.edu uiathletics.com appaloosa.com clearwaterpower.com gritman.org moscowrealestate.com emeraldpt.com palouseproperties.com moscowrealty .com July 27, 2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- • • • • • • • • • • • • • ' ' ' ' t Internet Service Proposal 1. OVERVIEW The City currently utilizes Internet connectivity through dial-up accounts with Internet Service Providers (ISP). The City would like to expand it' s current Internet Service offering by directly connecting to a ISP to provide secure, reliable and enhanced services in a centralized and managed manner. The potential City employee user population is approximately 100 users, with approximately 40 users expected to require immediate service . 1. Digital access utilizing either T1, Fractional T1, Frame Relay, ISDN, xDSL, HFC, Wireless or equivalent digital services is required . Response - First Step will utilize wireless network service to deliver connectivity between the City network and First Step and out to the Internet via our OC-12 fiber channel. This channel will provide the needed bandwidth for today with room for growth as additional users are brought online . 2. The City will utilize Private IP Address Space within its internal LAN/WAN environment. Response - First Step will deliver necessary IP addresses to the City Firewall/Router for secure connectivity of the internal network to the Internet. 3. Domain Name System (DNS) services are required to allow the City to assign additional host mappings to services residing either on the City or Providers networks . Response - First Step currently provides DNS services for the City and will continue to do so within the new environment. First Step PO Box 9587 Moscow, !D 83843 Phone 208-882·8869 Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Page8 July 27, 2001 City of Moscow Jnfonnation Services High Speed Dedicated Internet Services Proposal 1 ---PAGE BREAK--- • • • • • • • • • • • • • • • • • • • • • t t • • • 4. The City is currently using Microsoft Exchange Server for internal e-mail services. Simple Mail Transfer Protocol (SMTP) connectors will be provided for mail gateway services between internal City and external networks. Backup mail hub services should be provided, including secondary MX DNS pointers, allowing inbound mail to be queued on Providers host(s) should the Exchange server be taken off line. Response - The environment described above is one in which First Step has expertise and experience. We do not anticipate any difficulties with your requests. We can spool email for 5 days thus providing backup for the City in the event your Exchange server should be taken off line . 2. CONNECTIVITY REQUIREMENTS 2.1 The Providers shall provide access utilizing digital communications, consisting of one following potential solutions: T1, Fractional T1, Frame Relay, ISDN, xDSL (HDSL, HDSL2, ADSL, etc.), ATM, HFC, Wireless or other digital communications . Response - First Step will provide Internet access to the Moscow City network via a wireless connection to City Hall . 2.2 24 x 7 Link Monitoring with immediate notification and resolution assistance - pager or phone . Response - First Step currently provides this service as a part of our strategy to maximize uptime for all of our users. This service can be extended to the City and will involve email and/or pager notification to specified City personnel. 2.3 No additional charges for technical support, troubleshooting, problem resolution . First Step PO Box 9587 Moscow, lD 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Page9 July 27, 200 I City of Moscow Information Services High Speed Dedicated Internet Services Proposal á lrt:il!ll!ll!l!lilil!ilD!i!l!! t 'q:fEErs::tu:-: ---PAGE BREAK--- jJe • • • • • • @ Response - First Step currently provides technical support, troubleshooting and problem resolution to all our customers at no additional charge. 2.4 Minimum 24-hour notice of downtime for maintenance . Response - First Step will notify the City of Moscow of any maintenance that will affect service with a minimum 24-hour notice. 2.6 Email updates of all events affecting service . Response - First Step will notify the City of Moscow of all events affecting service via email. 2. 7 Port filtering firewalls on router. Response - Firewall equipment provided by First Step will include port filtering capabilities. See equipment summary for details. 2.8 Responsible for telco connection and router (if applicable). Response - First Step will be responsible for router and wireless radio equipment. 2.9 Two included dial up accounts . Response - First Step will keep two of the current City dialup accounts active. Any Moscow.com email addresses will remain active unless otherwise requested . 2.10 Future Virtual Private Networking (VPN) services for remote connections . Response - Equipment provided by First Step will be VPN upgradeable for future remote connection requirements . 2.11 Appropriate Government Domain Registration (ci.moscow.id.us) . Response - First Step currently handles the domain registration for the City and will continue to keep registration current. First Step PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Page 10 July 27, 200 I City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- à 8 - - • • • • • • • • • • • • • • • t t • • • • • • • • • • • • • • • • • • • • • t 2.12 or Online utilization reports. Online utilization reports are compiled daily and access will be made available to specified City personnel. Please see chart below. Other time increments such as days, weeks and years are available . 'Daily' Graph (5 Minute Average) 12.0 M < 3 9.0 M • c 6.0 M • c. • 3.0 M to e.o n Max In: 11.7 Mb/s (26.5%) Averageln:7443.9 kb/s (16.8%) Current In:6913.8 kbfs (15.6%) Max0ut:4853.7kb/s(li.O%) Average Out: 2636.8kb/s(6D%) CurrentOut: 3348.6kb/s(7.6%) 2.13 For each digital access method proposed indicate the bandwidth provided to the City (i.e. CIR, Response - First Step will provide access for the City via an 802.11 b wireless network with a maximum bandwidth of 11 mbps (combined upstream and Although at times the City may experience 4-5 mbps throughput both upstream and T-1 speed upstream and is a safe expectation. Should actual speeds degrade for some reason, First Step will take the necessary steps to reroute the network so as to deliver this level of connectivity . Due to the proximity of the City to First Step headquarters, we expect excellent performance . 2.14 Describe why this is the service you proposed . Response - Wireless network access has significantly matured in the last few years. It has also become more cost effective. As a local ISP in the City of Moscow, it provides us with the unique opportunity to leverage our infrastructure First Step PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.corn Page II July 27, 2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- investment (OC-12 backbone to the NET) and deliver this connectivity without having to rely on third parties. Second, this technology is familiar to the City in that it is being used for other parts of the City network at this time. Third, wireless network technology has proven to be effective in delivering the connectivity required in this RFP. In addition to the Moscow City network, the Moscow School District has effectively utilized this same technology for their requirements. First Step has recently partnered with the School District to deliver Internet connectivity and wireless network services. This is definitely a direction hi which this technology is providing proven, cost-effective solutions. Fourth, we at First Step believe that wireless networking presents an opportunity to deliver needed services to the citizens of Moscow and beyond. It will meet the current needs as outlined in the proposal as well as provide the foundation for expansion into future needs by the Police department, Maintenance department, Emergency services, etc. In light of this trend, First Step would also like to offer a separate free wireless account to the City for testing purposes. Our current installation on Moscow mountain and around the City have demonstrated the ability to provide connectivity to a mobile user equipped with a standard windows notebook, radio card and small magnetically connected roof antenna. Initial tests have yielded up to T-1 speeds when stationary or mobile. We believe this could provide connectivity for police officers and other city workers. Fifth, First Step is currently in the process of building out a wireless network throughout Latah, Whitman, Clearwater, Nez Pearce, and Asotin Counties. As the network expands, we believe it will provide further opportunities for collaboration between communities, businesses and government agencies. 2.15 Explain why other services are not recommended at this time and when or if the City should ever consider them. First Step POBox 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Page 12 July 27, 2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- Ý· • • • • - - - - • • - • • • • • • • • • • • • • • • • • • • • • • • • • • • • liD • Response - First Step also provides Frame Relay, DSL, and T-1 connectivity . Although we will continue to sell these services we feel that current requirements as outlined in the RFP would best be met via wireless connectivity to our facility. This provides a significant data pipe at an affordable price and enables the City to leverage the substantial resources available through our OC-12 fiber connection. 2.16 Provide all fee and pricing information for the services you propose. Response- Please see pricing summary section . 2.17 Describe options for expanding to higher bandwidth and/or providing a Caching Server for efficient use of bandwidth . Response - As the wireless market evolves, First Step will continue to upgrade our network so as to provide greater throughput and other benefits that are not even known at this time. One way to increase bandwidth today is to install a 5.8 Ghz connection between the City and First Step. This would enable the City to further leverage our OC-12 connection to the Internet. We feel that this is not needed at this time but would be open to this in the future if needed . Also, First Step is currently utilizing Akarnai Caching servers to maximize bandwidth usage. If needed we would be glad to develop a strategy for further caching with the City of Moscow . 2.18 Explain any upcoming offers that are not included in this RFP that may benefit the City in the future . Response - First Step has no plans for further special offers which would affect the City at this time . 2.19 Internet usage will become a key component of the City' s day-to-day communications with the general public. As such, a high degree of availability is required. Describe your network, interfaces to other networks First Step PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www .fsr .com Page l3 July 27, 2001 City of Moscow Infonnation Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- , - • • • • Þ Þ Þ ß • • ß • • • • • • • • • • • • • • • • • • • • • • • • • • • It and peering arrangements. Also describe redundancy and other network capabilities related to reliability . Response - Please see network map. In addition to the existing connectivity, First Step plans to install DS-3 connectivity between Moscow and Lewiston. This redundant link will not only provide us with an alternate path out of the area but it will also enable us to route traffic through different carriers (Sprint or AT&T) should there be an upstream provider failure . 3. DOMAIN NAME SYSTEM (DNS) REQUIREMENTS The City currently has a registered Internet domain name (moscow.id.us), which is currently used to identify existing web pages residing on an external web-hosting service. The City intends to continue to use this domain registration to establish and develop City " branding" of service offerings to the general public and local citizenry . In addition, the City may choose to establish additional name domain registrations in the future. The Providers shall assist the City with migrating existing address mappings to the Provider' s DNS servers . The Provider shall establish and maintain DNS table entries for City hosts and services, including authoritative resolution of name-to-address mappings within the City domain, reverse address-to-name mappings of City and Providers hosts (as appropriate), aliases for City hosts and services, primary and secondary mail exchanger (MX) records and related information . First Step a. The City will require additional host mappings to services residing either on the City or Providers networks as their network develops. The Providers shall be responsible for updating and maintaining primary and secondary DNS servers to support such expansion . b. Describe your DNS service capabilities, including quantity and types of servers, support staff and related capabilities . Page 14 PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com July 27, 2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- Response- First Step currently has three DNS servers handling over 500 hosted zones. All of them run BIND (currently version 8.2.3) on BSD host systems. Two (ns.fsr.com and ns2.fsr.com) are located in our Moscow offices, and the third server (ns3.fsr.com) is located off-site for use in the event our Moscow office becomes disconnected from the Internet. Three full-time staff members (Mike Harshbarger, Sam Naugler and Bill Moore) manage the service, which is largely automated to reduce human error or down-time. 4. ELECTRONIC MAIL (E-MAIL) SERVICE REQUIREMENTS The City is currently using Microsoft Exchange Server 5.5 for e-mail services. It is anticipated that Simple Mail Transfer Protocol (SMTP) connectors will be provided for mail gateway services between internal City and external networks. The Provider shall establish DNS entries for the City' s Exchange server, including primary MX records for handling of City e-mail. Backup mail hub services should be provided, including secondary MX DNS pointers, allowing inbound mail to be queued on Provider host(s) should the Exchange server be taken off line. Sufficient capacity must be provided to allow queuing of three days of e-mail traffic. Response - First Step currently has three SMTP servers I mail exchangers. Our primary (mail-gw.fsr.net) and emergency backup (mx.fsr.net) servers are located in our Moscow offices. A third (ns3.fsr.com) is located off-site. All run recent versions of I sendmail on BSD host systems and handle mail for a multitude of customers and I domains. All backup MX spooling, primarily handled by mx.fsr.net and ns3.fsr.com, is configured to hold mail for 5 days, with a single "undeliverable, will keep trying" warning message sent at the 1 day mark. All of these system, including wireless devices and backbone links are monitored 24x7 and support personnel are alerted in case of any unplanned outage or service degradation. First Step PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Page 15 July 27,2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- First Step Network Expansion Map first Srep ll'ireless I i j ! J I f: First Step is currently building out our Wireless network. Service has been turned up in Moscow, Troy, Colfax and Orofino. Additionally, we are delivering service from Moscow Mountain and Paradise Ridge. Our plan is to expand our network throughout the region, establishing redundant paths to Lewiston and then to Colfax when feasible. First Step PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr,com Page 16 July 27,2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- It • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • ' ' Ill Current First Step Wireless Network Map for Moscow Wireless service is currently being delivered in Moscow from Moscow Monntain, Paradise Ridge, First Step Headquarters, Gritman building on Palouse River, Grain Growers tower downtown, and Morrison's Hill above Wal-Mart. Community distribution areas include the Eastside Marketplace and tbe Palouse Mall (coverage throughout entire facility). We have further plans to expand our coverage through a water tower collocation arrangement with the City of Moscow . First Step PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Page 17 July 27,2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- City of Moscow Basic Network Map First Step PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] mikech@fsr .com www.fsr.corn Page 18 INTERNET July 27, 2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • t • Equipment Router CISCO 1605r with memory upgrades Wireless Orinoco/Carlnet 802.11 b Wireless radio Other Antenna, Cabling and Installation included Budget and Schedule Contract Length Hardware $3000 One Year $2000 Five Years Included Schedule First Step will require 2 weeks notice to begin project. First Step PO Box 9587 Moscow, ID 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Page 19 Service Cost $400 $350 $300 July 27, 2001 City of Moscow Information Services High Speed Dedicated Internet Services Proposal ---PAGE BREAK--- • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • References For purposes of specific references in this proposal we recommend the following: Organization Moscow School District University of Idaho Engineering Outreach Whitman County Library University of Idaho College of Education First Step PO Box 9587 Moscow, lD 83843 Phone [PHONE REDACTED] Fax [PHONE REDACTED] [EMAIL REDACTED] www.fsr.com Contact Phone Number Email Address Johanna Doyle [PHONE REDACTED] [EMAIL REDACTED] Technology Coordinator Barry Willis [PHONE REDACTED] [EMAIL REDACTED] Associate Provost Kristie Kirkpatrick [PHONE REDACTED] [EMAIL REDACTED] Mike O' Dell [PHONE REDACTED] [EMAIL REDACTED] Academic Faculty Page 20 July 27,2001 City of Moscow Infonnation Services High Speed Dedicated Internet Services Proposal