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Morgan County Grievance Procedure Under the Americans with Disabilities Act This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Morgan County. The Morgan County Personnel Policy governs employment-related complaints of disability discrimination. The complaint should be in writing and contain the following information: name, address, phone number of complainant and the location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request. The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to: Chuck Jarrell ADA Coordinator / Director of Planning and Development 150 East Washington Street Suite 200 P.O. Box 1357 Madison, Georgia 30650 (706) 342-4373 Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or his designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of Morgan County and offer options for substantive resolution of the complaint. If the response by the ADA Coordinator or his designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after the receipt of the response to the County Commission or his/her designee. Within 15 calendar days after receipt of the appeal, the County Commission or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the County Commission or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint. All written complaints received by the ADA Coordinator or his designee, appeals to the County Commission or his/her designee, and responses from these two offices will be retained by Morgan County for a minimum of three years.