Full Text
Morgan County Grievance Procedure Under the Americans with Disabilities Act This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA). The Grievance Procedure can be found in “Appendix H” of this document. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits provided by Morgan County for access to pedestrian facilities by persons with disabilities. The complaint should be in writing and contain the following information regarding the alleged discrimination: Complainant name Address of complainant Phone number of complainant Location of complaint Date of alleged violation identified Description of the alleged violation Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request. The complaint should be submitted by the complainant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to the ADA Coordinator: Chuck Jarrell, ADA Coordinator Morgan County Disability Access Office Post Office Box 1357 150 East Washington Street, Suite 200 Madison, Georgia 30650 (706) 342-4373 Office (706) 343-6455 Fax [EMAIL REDACTED] Within 30 calendar days after receipt of the complaint, the ADA Coordinator or his/her designee will contact the complainant to discuss the complaint and possible resolutions. Within 30 calendar days of contacting the complainant, the ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant such as large print, audio tape or electronic file. The response will explain the position of Morgan County and offer options for resolution of the complaint. If the response by the ADA Coordinator does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 30 calendar days after receipt of the response to the Morgan County Board of Commissioners. ---PAGE BREAK--- Within 30 calendar days after receipt of the appeal, the County Clerk will contact the complainant to schedule a hearing before the Morgan County Board of Commissioners to discuss the complaint and possible resolutions. Within 30 calendar days after the appeal hearing, the County Clerk will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint. All written complaints received by the ADA Coordinator, appeals to the Morgan County Board of Commissioners, and responses from these two offices will be retained by the Disability Access Office for at least three years. To accommodate persons with disabilities, this notice is available in alternate formats upon request.