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1 Job Announcement Adventure Hub Crew Member Opens: Friday, November 8, 2024 Closes: Open until filled Status: Part-time, Seasonal (Up to 20 hours a week) Non-Exempt, Non-Benefitted Hourly Wage: $14.00/hour Under the direction of the Adventure Hub Lead, the Adventure Hub Crew Member provides retail recreation services and facility access for the public in the activities of ice skating, roller skating, splash pad, sport climbing, and other forms of active and passive entertainment at Millcreek Common. This position carries out all aspects of day-to-day operations at Millcreek Common, provides customer service, and facilitates contractor performance of their services. POSITION(S) SUPERVISED: None, except if acting in the role of Adventure Hub Lead ESSENTIAL JOB FUNCTIONS 1. Carry out Adventure Hub operations for retail/rental of skates and other recreation equipment. This includes equipment maintenance and sales transactions. 2. Handle credit card, digital, and cash monetary transactions. 3. Assist in the management of Adventure Hub day-to-day and event inventory, possibly supported by use of asset management digital platforms. 4. Assist in enforcing polices for access to and conduct while using the Plaza facilities. 5. Carry out delivery of passive entertainment and services of the Plaza (e.g. WiFi access, ambient music, outdoor furniture, table games, etc.) 6. Maintain good relations and communication with the general public. 7. Respond to/resolve the great majority of customer and operational issues before escalating to management. 8. Facilitate adequate performance of day-to-day contractor-provided services. 9. Assist with Millcreek Common venue tours for client partnerships and planning purposes. 10. Perform other duties as assigned. How To Apply: Fill out an employment application at millcreek.us/265/Human- Resources or by scanning the QR code below. ---PAGE BREAK--- 2 MINIMUM QUALIFICATIONS 1. Experience: a. Must be at least 16 years of age. b. Prior work experience for an employer is preferred. c. Prior customer-facing work experience is preferred. 2. Knowledge, Skills and Abilities: a. Attributes for providing good customer service. b. Friendly interaction with the public, even under stressful situations. c. Ability to use good judgment. d. Ability to make and keep good working relationships with co-workers. e. Ability to operate a personal computer, tablet, and/or sales transaction devices. Competency using Microsoft Office products (Outlook, Word, Excel, etc.). f. Competency in communicating clearly in English with City personnel and the public, both verbally and sometimes in writing. g. Ability to follow instructions well. h. Ability to perform well as part of a team. Demonstrate an ability to share workload with co-workers. WORKING CONDITIONS 1. Environment: Work is performed in a mixed environment of standard office and outdoors on-venue at Millcreek Common. Employee should be able to lift at least 25 lbs. and handle more weight with the assistance of logistics equipment. The nature of community recreation and events requires this position to work outside of traditional work-week hours and days. 2. Physical: Primary functions require sufficient physical ability and mobility to work in transitional settings between sitting at a workstation, standing at the customer service counter, and being on foot outdoors in the recreation space. Other physical requirements include stooping, bending, kneeling, crouching, reaching, and twisting, and lifting, carrying, pushing and/or pulling light to moderate amounts of weight. Employee must be able to effectively communicate to exchange information and to operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard and mouse. 3. Vision: See in the normal visual range with or without correction 4. Hearing: Hear in the normal audio range with or without correction. 5. Attendance: The Granite Credit Union Adventure Hub, located on Millcreek Common, is the employee’s headquarters and primary location for work. Due to the nature of this position, employee must be available to work afternoon/evening shifts, weekdays, weekends, and some holidays. Employee is expected to maintain contact with City Hall during shifts that overlap normal business hours Monday through Friday and to operate self-sufficiently outside of these hours. ---PAGE BREAK--- 3 OFFERS OF EMPLOYMENT ARE CONTINGENT UPON SUCCESSFUL COMPLETION OF A PRE-EMPLOYMENT DRUG SCREEN AND A CRIMINAL BACKGROUND CHECK IN ACCORDANCE WITH CITY POLICY AND APPLICABLE LAW. CRIMINAL OFFENSES WILL BE REVIEWED ON A CASE-BY-CASE BASIS AND DO NOT AUTOMATICALLY DISQUALIFY A CANDIDATE FROM CITY EMPLOYMENT. E-Verify. Millcreek participates in the federal Employment Eligibility Verification Program Verify). If hired, your continued employment will be contingent upon confirmation of your eligibility through the E-Verify system. Equal Opportunity Employer. Millcreek is an equal opportunity employer without regard to race, national origin, color, religion, sex, sexual orientation, pregnancy, childbirth, or pregnancy- related conditions, age, disability, gender identity or expression, genetic information, veteran status, or any other classification or status protected by law. ADA. To request accommodation under the Americans with Disability Act (ADA), please contact the ADA Coordinator at [EMAIL REDACTED] or call [PHONE REDACTED]. Veteran’s Preference. Refer to Title 71 UCA 10 as amended for eligibility requirements for veteran’s preference. If you claim veteran preference, you must submit a copy of Form DD-214, certifying honorable veteran status. If you claim disabled veteran preference, you must also submit a letter of verification from the Veteran’s Administration dated within the last 90 days. A spouse or unmarried widow or widower of a veteran must also submit a copy of their marriage license as well as the DD-214. ---PAGE BREAK--- 4 About Millcreek Millcreek incorporated as a municipal government in December 2016. Located in Salt Lake County, Millcreek is Utah’s 12th largest city with a population of approximately 63,000 people. The diversity of people and access to resources provided to the residents of Millcreek are unparalleled. Many of Millcreek’s neighborhoods were founded by pioneers whose descendants continue to live here and welcome the “new American” population to bring rich cultural experiences. A hub for outdoor recreation, Millcreek residents have outstanding access to year-round recreational activities, along with a strong sense of community and volunteerism which make the City an amazing community that our residents are proud to call home. The city’s borders stretch from eastern Millcreek Canyon all the way to the Jordan River in the west, with Salt Lake City to the North and Murray and Holladay cities to the south. Visit millcreekut.gov for more information about the city and services provided. Did you know? The inventor of the television, Philo T. Farnsworth, worked at the Baldwin Radio Factory in the early 1920’s, located at 3474 South 2300 East in Millcreek. Millcreek is home to St. Mark's hospital, the City's largest employer. St. Mark's employs over 1,500 people, which has helped create a prominent medical hub within the city boundaries. Millcreek runs from the Jordan River to Millcreek Canyon, which supports Millcreek's motto "connected by nature." It is no wonder that Millcreek is home to many outdoor recreation businesses.