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Clerical Administrative Assistant I Public Works Department Page 1 of 2 KLICKITAT COUNTY, WASHINGTON POSITION DESCRIPTION POSITION TITLE: Clerical Administrative Assistant I EFFECTIVE DATE: October 29, 2013 REPORTS TO : Deputy Director of Finance and Administrative Services PAY GRADE: Grade 34 DEPARTMENT/DIVISION: Public Works FLSA STATUS: Non-exempt LOCATION: Goldendale POSITION STATUS FULL TIME, .6 FTE, ETC): Full-time BASIC JOB PURPOSE/FUNCTION: Performs routine to moderately complex clerical and administrative support duties within assigned work area following established instructions and procedures. Examples of support functions include customer service, record-keeping, file maintenance, scheduling, word processing, data entry, preparation of standard reports and forms, receiving and conveying information, and working with the public. Responsible for the flow and completion of assigned work within general guidelines, and may require the exercise of some judgment in application. ESSENTIAL JOB DUTIES: 1. Answers calls or greets public or employees, schedules or changes appointments, takes messages, or refers to another person as appropriate. Provides general or specific information within scope of authority from knowledge of established procedures and policies, or applicable laws, rules or regulations. Offers customer service including providing forms, explaining documents and requirements, answering procedural questions, reviewing forms for completion, or collecting and receipting monies. 2. Receives, reviews, and processes a variety of documents or transactions following established instructions or applicable laws and regulations. 3. Sets up, maintains, retrieves data from, and purges manual or electronic files according to standard procedures. 4. Enters data into electronic or manual records systems, including databases or spreadsheets. Verifies accuracy of information entered. Compiles department data and prepares scheduled or special reports. 5. Resolves standard problems or issues related to performance of job duties. Maintains effective working relationships with employees or the public. 6. Utilizes standardized guidelines and regulations to determine eligibility for services provided for or approved by the department. 7. Prepares or edits correspondence, forms, or other department documents using standard office or specialized software applications. 8. May open processes and distributes mail. May receive and distribute packages. 9. Operates standard office machines including a personal computer, multi-line telephone, photocopier, facsimile, or other equipment required in the performance of assignments. 10. Maintains inventory of office supplies and may reorder supplies as appropriate. ---PAGE BREAK--- Clerical Administrative Assistant I Public Works Department Page 2 of 2 ADDITIONAL JOB DUTIES: 1. Provides back-up support for department administrative positions as needed. 2. Performs other related duties as assigned. REQUIREMENTS/MINIMUM QUALIFICATIONS: Knowledge of principles, practices, and techniques and related tools/equipment to accomplish the basic function of this position, including any safety and/or legal requirements. This may, but not necessarily, include knowledge specific to the assigned department and/or specialized skills. Ability to multi-task, and exercise discretion and judgment to resolve routine problems. Knowledge and ability to use standard office software programs including email, word processing, spreadsheet, and/or database applications. Knowledge and ability to operate standard office equipment including a personal computer, telephone, facsimile machine, photocopier, or other equipment required for the position. Any equivalent combination of education and experience that provides the applicant with the required knowledge, skills, and abilities to perform this job. A typical way to obtain the knowledge and abilities would be: High school diploma or GED and one to two years of related clerical experience including public contact and customer service. One year of related college or business school course work may be substituted for one year of experience. Licenses, Certificates, and Other Requirements Valid state driver’s license in state of residence Specific positions may require specialized training or certification WORKING CONDITIONS: Positions require the ability to perform those activities to complete the essential functions of the job, either with or without reasonable accommodation. Work is performed in an office, public forum or field location. Requires continuous and/or frequent talking, repetitive motions of hand/wrists, hearing, and handling and may require some physical exertion. Mental activities required by positions in this class include decision making, interpersonal skills, supervisory skills, teamwork, creativity, customer service, mentoring, use of discretion, presentations/ teaching, problem analysis, negotiation, and the ability to perform simple math and to read, write, speak and understand English. Required physical activities can include frequent keyboard fingering, sitting, and lifting, pushing, pulling, and carrying objects up to 25 pounds. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skills typically required, and the scope of responsibility, but is not and should not be construed an all-inclusive listing of responsibilities, skills, work requirements, or working conditions. While it is intended to accurately reflect the position activities and requirements, individuals may perform other duties and Klickitat County, Washington reserves the right to modify, add or remove duties, and assign other duties as necessary, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the work load.