Full Text
Welcome to the City of Kalispell, Montana This guide was designed to help you navigate city services available from the Kalispell municipal government. ---PAGE BREAK--- Welcome! On behalf of the city council members and staff, I wish to extend to you a very cordial welcome to our great city and the Flathead Valley. This welcome packet includes information on water and sewer utilities, trash services, dog licenses, a service directory and more. We hope you will enjoy your new home in Kalispell. If we can be of service do not hesitate to contact us. Thank you for making your home with us. Sincerely, Jarod Nygren Interim Kalispell City Manager Kalispell is a dynamic community located within thirty-minutes of Flathead Lake, Whitefish Mountain Ski Resort, Glacier National Park, several National and State forests and parks, and the Bob Marshall Wilderness area. Kalispell is the retail, professional, medical, and governmental center of the Flathead Valley serving approximately 140,000 people in Northwest Montana. With a population over 33,000 economic investment in the City is steady and tourism is a strong economic “driver. Kalispell boasts fantastic Public Schools including two High Schools, six Elementary Schools, a Middle School, a VoAg Center, an Education Center and award-winning Flathead Valley Community College. Five private elementary schools and one private High School also serve Kalispell. Kalispell is the historical hub of the valley offering a glimpse of the past with the Conrad Mansion and Central School Museum. Art lovers can visit the Hockaday Museum of Art or any of many galleries. Concerts, farmers markets, art fairs, and festivals flourish in Downtown Kalispell. www.Kalispell.com/Manager Page 2 ---PAGE BREAK--- MAYOR & CITY COUNCIL We want to hear from you! [EMAIL REDACTED] Ward 1 Sandy Carlson (406) 261-3480 Kari Gabriel (406) 257-4112 Ward 2 Chad Graham (406) 250-7600 Sam Nunnally (406) 334-7755 Ward 3 Ryan Hunter (406) 758-7756 Jessica Dahlman (406) 758-7756 Ward 4 Jed Fisher (406) 758-7756 Sid Daoud (406) 471-6723 www.Kalispell.com/MayorCouncil Mayor Mark Johnson (406) 758-7756 Photo by: Greg Flathead Beacon Page 3 Send your public comments to [EMAIL REDACTED] or provide comments live in person or online at meetings. L to R: Sandy Carlson, Kari Gabriel, Chad Graham, Sam Nunnally, Mark Johnson, Jed Fisher, Sid Daoud, Ryan Hunter, Jessica Dahlman ---PAGE BREAK--- PARTICIPATING The City of Kalispell welcomes participation and wants to keep citizens informed. Kalispell residents can become members of volunteer advisory boards, volunteer for city events, and provide feedback to the Mayor, Council and staff on current issues or concerns. Keep informed about current issues through our Notify Me portal on the city website at www.kalispell.com on the home page. + Emergency Alerts + Bids and Proposals + Job Postings + Meeting Notices + News, PSA’s and Press Releases The City is also on social media with current news, events and features. www.kalispell.com/Facebook www.kalispell.com/Instagram www.kalispell.com/LinkedIn www.kalispell.com/YouTube The City Council holds a regular public meeting the first and third Monday of every month and a work session meeting the second and fourth Monday of every month. Meetings occur at 7 p.m. at City Hall, 201 First Avenue East. Upcoming agendas and materials can be found at www.kalispell.com/AgendaCenter. The public is always welcome and will have an opportunity to speak or can e-mail the council at [EMAIL REDACTED]. Regular Council meetings are streamed live on the city website, under Meeting Videos, and on YouTube and aired live on Charter Cable, Channel 190. The public can also participate online via zoom video conferencing. Many city documents are public records and available on the website under Archives. Contact the City Clerk’s office for more information at (406) 758-7756 or [EMAIL REDACTED]. www.Kalispell.com/ClerkCommunications We look forward to hearing from you. Page 4 ---PAGE BREAK--- EMPLOYMENT WITH THE CITY With an average of 244 employees, the City of Kalispell is one of the larger employers in the area. Employment with the City of Kalispell comes with competitive wages, 100% paid health and dental insurance benefits for regular full time and part-time employees, a State retirement plan, paid vacation, paid sick leave and 10 State and Federal Holidays. More information at www.kalispell.com/HR. The City of Kalispell is an equal opportunity employer. All employees are subject to a minimum six-month probationary period at the start of employment. Background checks are conducted as a part of the pre-employment screening. www.Kalispell.com/HR Veteran’s Memorial at Depot Park Learn more about working for the City of Kalispell and check for available positions on the city website under www.kalispell.com/Jobs You can also sign up for job posting notifications at www.kalispell.com/NotifyMe. Page 5 ---PAGE BREAK--- PARKS AND RECREATION The Kalispell Parks and Recreation Department is pleased to offer many forms of recreation such as: Kalispell Parks & Recreation maintains 456 acres of parkland and natural open space that range from large urban and community parks to mini parks. Whether your recreation tastes trend towards a park with playgrounds and sports amenities, flower gardens, a free concert, walking trails or a quiet undeveloped place to enjoy trees and birds, Kalispell has something for everyone. An interactive map of parks and trails that lists amenities is available at www.kalispell.com/kpr For events like family gatherings, company picnics, sports events, etc., a park reservation is required. For more information, call us at 406-758- 7718 or visit www.kalispell.com/kpr. The Parks and Recreation Department takes great pride, attention and care in its urban forest, and the Tree City USA status maintained since 1987. Trees are a critical part of the urban infrastruc- ture and provide many benefits to the community including air purification, windbreaks, noise reduction, animal habitat, shade and energy savings. The presence of trees is known to reduce stress and provide a mentally healthier environment for citizens. www.Kalispell.com/KPR Picnic In The Park Concert Series Formal Garden in Woodland Park Afterschool Programs Adult Recreation and Wellness Adult Sports Aquatics Community Events and Enrichment School Break Programs Youth Camps Youth Recreation Youth Sports Page 6 ---PAGE BREAK--- www.Kalispell.com/KPR Page 7 ---PAGE BREAK--- POLICE DEPARTMENT The Kalispell Police Department is staffed by professional men and women who strive to make Kalispell a great place to live and visit. We have 54 sworn police officers, 11 civilian employees, and multiple volunteers. We are proud of the diverse level of services we provide the community which includes vehicle patrol, SWAT, investigations, crisis negotiations, major crime unit, school resource officers, narcotics & tracking K-9, drug task force participation, crime analysis, child forensic interviewers, and multiple ancillary services provided through community partnerships. We at the Kalispell Police Department are firm believers that the community is a vital part of our success; therefore, we offer multiple opportunities for the community to be involved in our department, including a ride-along program. www.KalispellPolice.com Page 8 Police Chief Jordan Venezio 1st Police Chief Harry Stanford, 1892 ---PAGE BREAK--- Local Law Enforcement Numbers Emergency 911 Kalispell Police Department [PHONE REDACTED] Press 6 to report a crime or speak with an Officer Press 1 for Administration, Detectives, Records Crime Tips to Kalispell Police [EMAIL REDACTED] Flathead County Sheriff’s Department [PHONE REDACTED] Northwest Drug Task Force [PHONE REDACTED] Drug related tips to: Crimestoppers [PHONE REDACTED] [EMAIL REDACTED] Adult Detention [PHONE REDACTED] Kalispell Municipal Court [PHONE REDACTED] Montana Highway Patrol [PHONE REDACTED] or 1-[PHONE REDACTED] Crime Statistics Map An interactive, online, crime statistics map of Kalispell is available to the public. This map provides a spotlight of where certain types of crimes or other incidents are occurring over a one week period. The map can be found at www.kalispellPolice.com. www.KalispellPolice.com Proactive policing through community education and partnerships ensuring the highest level of public safety while upholding the rights and dignity of those we serve. STRIVING TO EXCEED EXPECTATIONS Page 9 ---PAGE BREAK--- FIRE DEPARTMENT The Kalispell Fire Department staffs two fire stations with a total of 44 suppression line members, two Administrative Chiefs, two Training Captains and one Administrative Secretary. Line members work a 24-hour shift and staff three platoons. The Fire Department also has a compliment of two type 1 engines, one type 6 engine, one 105’ ladder truck, three ambulances, and four administrative vehicles. Employees of the Kalispell Fire Department are trained in both fire and medical, providing Advanced Life Support and ambulance transport services to the local community with Firefighter/Paramedics. In 2024, Kalispell Fire responded to over 4600 calls and conducted many hours of public safety instruction to approximately 1,000 people. www.KalispellFire.com Services Provided Fire and Emergency Medical Response Technical Rescue Northwest Hazardous Materials Response Team Mutual Aid to Neighboring Jurisdictions Public Education Fire Company Fire Inspections Pre-Fire Planning Hydrant Inspections Ice Rescue Advanced Life Support Transport Protecting Our Community With The Highest Level of Professionalism. Page 10 ---PAGE BREAK--- www.KalispellFire.com Home Emergency Escape Planning Plan Ahead. If a fire breaks out in your home, you may have only a few minutes to get out safely once the smoke alarm sounds. Everyone needs to know what to do and where to go if there is a fire. Draw a home escape plan and discuss it with everyone in your home. Twice a year, practice the plan at night and during the day. Know at least two ways out of every room. Make sure all doors and windows leading outside open easily. Safety check prior to making a hazardous materials entry. Page 11 Firefighters approaching a vehicle fire during training. ---PAGE BREAK--- www.Kalispell.com/Development Page 12 DEVELOPMENT SERVICES Development Services is tasked with guiding the city’s growth through the creation and implementation of long-range planning documents. Additionally, on a day-to-day basis Development Services coordinates development projects through a timely review process that results in a safe and functional city. Visit us at: www.kalispell.com/Development. Development Services is responsible for: Building The Building Department ensures the city’s-built environment complies with codes designed to safeguard public health, safety, and general welfare. Staff reviews plans and conducts inspections on all commercial and residential projects within city limits. In addition, the department is responsible for conducting Fire Life Safety inspections and fire/alarms plan review of commercial properties within the city. Visit www.kalispell.com/Building. Community Development Community Development works to build a strong community and drive economic growth in Kalispell. The Department offers a number of economic development tools to support these efforts including: • Federal and State funding sources for affordable housing projects • Tax Increment Financing • Brownfields Resources • Revolving Loan Fund for small business Visit www.kalispell.com/Community. Planning The Planning Department provides professional planning assistance to the city and serves the public interest by providing a forum for open dialogue, identification of issues and goals, creative problem solving, plan development, and implementation. Planning works to educate, coordinate, and facilitate strategies that protect and maintain property values, public investment, built and natural environment, and quality of life. Visit www.kalispell.com/Planning. ---PAGE BREAK--- Page 13 Community Development Programs The Community & Economic Development Department works to build a strong community and drive economic growth in Kalispell. The Department offers a number of economic development tools to support these efforts: Brownfields Program – Assessment & Cleanup Revolving Loan Fund The Kalispell Brownfield Program is voluntary. Eligible public or private property owners can use grant funds to address regulatory agency requirements, complete the sale of their property, or to learn more about their property should they consider selling it. The assessments are completed at no cost to the property owner, and information about the presence/absence of contamination is provided to the owner upon completion of the work. In addition, sites assessed by the City are potentially eligible for low-interest, environmental cleanup loans. Revolving Loan Fund – Low Interest Microloans for Businesses The City of Kalispell's Redevelopment Loan Program is intended to provide a financing mechanism for businesses that are located in the city limits for real estate improvements to their place of business. This program is designed to assist businesses by making low interest, long term fixed rate financing for general improvements to the property. Tax Increment Financing District Loan Funds – Low Interest Loan Funding Expenditures of TIF-generated revenues are subject to certain restrictions. The funds generated from a TIF district could be used to finance a variety of eligible improvement projects including: City-made low interest loans and/or grants for on-site infrastructure needs, landscaping, parking, and decorative street lighting; and public construction of off-site infrastructure needs. For more information regarding funding availability and program guidelines for any of these development tools, please contact the Community & Economic Development Office at (406) 758-7713. www.Kalispell.com/Community ---PAGE BREAK--- Residential Garbage Service The City of Kalispell provides garbage collection to residential and commercial properties within city limits. Service includes: • Alley Pickup: Large 300- and 400-gallon containers are placed in alleys for properties located in designated alley service areas. These areas include blocks with an alley running through or along the border of the city block. • Curbside Pickup: 90-100-gallon containers are provided for properties without alley access. These containers must be placed at the curb for collection. • Collection Schedule: Pickup occurs once per week. Please ensure your garbage is securely bagged and placed in the designated container to prevent spills and wildlife attraction. How to Request Service Visit the Public Works Office at: 201 First Avenue East (406) 758-7720 City Solid Waste is paid annually through your property tax bill as a special assessment. Commercial Service Including Non-Owner Tenants • Collection services for businesses including commercial tenants who do not own the property they occupy. • The first year’s billing is pro-rated quarterly based on the start date. • Annual renewals are due by January 31 of each year. For a Collection Day Map, or more details on waste management, recycling, and city policies, visit: www.kalispell.com/SolidWaste. Christmas Tree Pick up The City Parks Department with the help of community volunteers will pickup Christmas Trees beginning around January 2. Place the trees upright at the street in the boulevard area. The City will either chip or dispose of the trees for a two week period. GARBAGE SERVICE www.Kalispell.com/SolidWaste Page 14 ---PAGE BREAK--- Alley Cleanup All Residential alley access lots designated by Public Works will receive alley cleanup service on a weekly basis. During cleanup events, the city will collect: • Household items • Bagged and bundled yard waste • Cardboard boxes (Place next to your rollout cart) Important: Each item should not exceed 25 pounds. Bulk Items: These are not part of the cleanup events. Schedule a Ispecial pickup for these items. (Examples of Bulk Items: furniture, mattresses, carpet, large appliances, vegetation trimmings). Residential Rollout Cleanup What Are Cleanup Events? Cleanup events are special times when the city helps you get rid of Iextra household items and yard waste! Collection weeks for Iresidential roll out customers will be the Second Week of May and the First Full Week of October on your normal collection day. During cleanup events, the city will collect: • Household items • Bagged and bundled yard waste • Cardboard boxes (Place next to your Rollout Cart) • Other materials from your spring and fall cleanups Important: Each item should not exceed 25 pounds. Bulk Items: These are not part of the cleanup events. Schedule a special pickup for these items. (Examples of Bulk Items: furniture, mattresses, carpet, large appliances, vegetation trimmings). Special Instructions • Make sure all materials are properly contained as required. • The City has the authority to refuse unreasonable amounts or charge extra for them. Recycling Several private recycling agencies have services available. Kalispell.com/SolidWaste Page 15 ---PAGE BREAK--- WATER & SEWER SERVICES Applications for water and sewer service are available at City Hall, 201 First Avenue East. Water and sewer charges are billed by the 20th of each month. Payments are due by the 10th of the following month. Please refer to our website for current water and sewer rates. Customers can pay in person on the first floor of City Hall, through automatic checking or savings withdrawal, through an automated phone payment line at 1-[PHONE REDACTED], or online with Visa or MasterCard at www.kalispell.com/utilitybilling. Bills can also be sent through email notification. To set up online billing, automatic withdrawal, or to receive a password for paying online, contact the Water Department at (406) 758-7745. The friendly staff at City Hall are ready to assist you. Learn where your water comes from, what it contains, and how it compares to standards set by regulatory agencies in the Consumer Confidence Report found at www.kalispell.com/Water. www.Kalispell.com/UtilityBilling PLEASE DO NOT discharge sump pumps into the sanitary sewer system. Page 16 SEWER Certain items should not be disposed of in the sewer system. The following items should be thrown away in your trash can, NOT in the toilet: Flushable Wipes—Diapers—Cooking Grease—Paper Towels—Food— Feminine Hygiene Products. If you experience a sewer backup, call the Public Works Department immediately at (406) 758-7720. After hours call 9-1-1. ---PAGE BREAK--- SNOW REMOVAL A primary system of snow routes has been established for effective snow removal. Plowing will begin when snowfall of 3 inches has occurred or is expected overnight. A snow removal map is available online at www.kalispell.com/Snow. As weather conditions change we often must alter our snow-fighting strategy to control drifting snow, ice, or other special problems. First Priority: Any hour service by the Street Division. Second Priority: Will receive immediate attention following plowing of first priority routes. Other Residential Streets: Depending on severity, these streets will be plowed within 48 hours of the end of snowfall in excess of 3 inches. Alleys: Alleys will not be plowed except to maintain essential services. City Owned Parking Lots: Plowed within 12 hours of the end of a snow event. (Parking lots and sidewalks administered by the Kalispell Parking Commission are not covered by this policy.) Central Business District Parking: Snow moved from on-street park- ing within 24 hours of snow event depending on severity of occurrence. Sidewalks: Sidewalks at City facilities shall be cleared within 36 hours of end of snow fall. Sanding/Ice Control: Street sanding abrasives and ice-melting solu- tions shall be used sparingly and only when application will produce a proven result. In order to reduce dust pollution, sanding abrasives will not be used except when ice-melt solutions will be ineffective. Private Driveways: It is strictly forbidden for a City plow to clear snow or ice from When Will My Street Be Plowed? As weather conditions change we often must alter our snow-fighting strategy in the midst of the snow removal operations in order to control drifting snow, ice or other special problems. We cannot give you an estimate of when your street will be cleared due to ever-changing weather conditions. Please note: Plow operators will attempt to clear snow from curb to curb. Where access to the curb line is blocked by parked cars, owners should expect snow to accumulate around the car as the plow passes the vehicle. City crews will try to avoid plowing snow against a parked vehicle. However, if it does happen they will not be able to assist in removing the piled snow on private driveways or property. www.Kalispell.com/Snow Page 17 ---PAGE BREAK--- Clearing sidewalks is everyone’s responsibility and is an important civic duty that helps ensure walkable, vibrant neighborhoods. Property owners need to clean sidewalks in front of and adjoining their property within 72 hours of a snow event and central business district owners should remove snow by noon on the day that snow accumulates. Don’t forget to help out your elderly or handicapped friends, family and neighbors. If you notice an address where a homeowner or business is forgetting to shovel their sidewalks, please give Public Works a call at (406) 758- 7720 so they can help remind them. Pushing snow from private property onto the public streets, alleys, or sidewalks is prohibited by City Code. www.Kalispell.com/Snow Clearing Snow from Sidewalks is Everyone’s Responsibility * * * IMPORTANT * * * PLEASE DO NOT let children play in snow or leaf piles in the right of way. They may be difficult to see and could be harmed by passing vehicles or equipment. Page 18 If we all work together we can keep Kalispell an inviting, accessible place to live and visit. ---PAGE BREAK--- LEAF COLLECTION The annual leaf collection season in the fall ensures efficient and Ieffective leaf removal by the Public Works Department before winter snowfall. Please visit the city's website for this year’s collection dates. Collection Schedule Public Works has designated specific collection areas for each weekday to maintain routine service throughout Kalispell. A map with assigned areas and collection days is available on the city’s leaf removal page. While every effort is made to follow the schedule, factors such as leaf volume, weather, and equipment issues may cause delays. Guidelines for Residents & Business Owners • Rake leaves from the boulevard into the street, about two feet from the curb. • Ensure leaves are past the curb by the start of your scheduled Icollection day to avoid missing pickup. Spring Collection: Curbside leaf collection is not provided in spring. For disposal options after the fall collection season, please contact IPublic Works. www.Kalispell.com/Leaf * * IMPORTANT * * Keep leaf piles free of rocks, dirt, branches, cans, bottles, and other debris, as these can cause injuries and damage equipment. Please warn children not to play in boulevard leaf piles as they may be hard to see and could be injured by passing vehicles or equipment. Page 19 STREET SWEEPING Street sweeping makes our roads safer, improves air quality, protects the environment, & improves street appearance. How You Can Help - • Remove garbage container from the road at the end of your collection day. • Avoid parking on the street whenever possible. • Leaf removal only happens in the fall— please do not rake leaves into the street in the spring! ---PAGE BREAK--- www.Kalispell.com/Maps GIS - MAPS Page 20 The City’s Geographic Information System (GIS) Department utilizes GIS technology to create maps, manage geographic information, and provide data for decision-making and planning. The City’s GIS data is then made available to the public through the Public GIS Hub and the Open Data Site. Kalispell Public GIS Hub at www.kalispell.com/GISHub • Infrastructure Viewer • Development Services Interactive Map • Solid Waste routes and Collection Days • Leaf Collection Schedule • Snow Plow Routes • Kalispell Area Street Light Problem Reporter • Crime Heatmap • Parks and Rec Dashboard • Stormwater Infrastructure Maps and Permits • Flathead Basin Stormwater Project Findings • Rain Garden Initiative • Adopt-A-Drain Information Hub GIS Open Data Site at www.kalispell.com/GISOpenData The GIS Department manages the City’s Open Data Site, allowing the public to download a variety of GIS data. Residents can also contact the GIS Department with questions regarding addresses or to request an address within the Kalispell City Limits. For more information visit www.Kalispell.com/Maps or email [EMAIL REDACTED]. ---PAGE BREAK--- Page 21 www.kalispell.com PETS Dog Licensing All dogs must be vaccinated for Rabies and all City and County residents must purchase a Flathead County license for all dogs over the age of four months within 30 days of moving into the County. The application can be found online at the Flathead County Animal Shelter website. The fee for this license is $45. for a lifetime. Please call the County Shelter at (406) 752-1310 with questions. Pet Etiquette Dogs must be kept on a leash no longer than 6 feet in length when out and about in the city. Vicious dogs are not allowed in the city limits, and it is unlawful to have more than four dogs. Please refer to Kalispell’s City Codes for the rights and responsibilities of pet owners including what animals are not allowed to reside in City limits. City Codes can be located at www.Kalispell.com/CityCodes. Littl’ Bit 4th and Main, Downtown Kalispell ---PAGE BREAK--- WWW.KALISPELL.COM Page 22 MUNICIPAL COURT Kalispell Municipal Court handles misdemeanor criminal cases, search warrants, city ordinance violations, municipal infractions, Orders of Protection and civil cases. Visit www.kalispell.com/MunicipalCourt for information regarding court sessions, jury services, assistance with domestic violence, payment information and forms. You can also fill out a request for court records online. Frequently Asked Questions Do I need a city business license? No— the city does not require a general business license, but please follow all zoning requirements and state statutes. If an address lists the city as Kalispell, does that mean it is in the city limits? No— Many homes list Kalispell, but are actually in Evergreen or in the jurisdiction of the County. Check city limits in the city’s interactive map at www.kalispell.com/GISHub. How do I determine the zoning for a particular area of Kalispell? The City has an interactive map with 10 layers that can be added like zoning, city limits, subdivisions, etc. The map can be found at www.kalispell.com/Building. How do I look up city laws and codes? A searchable database is available at www.Kalispell.com/CityCodes. I am not sure what department to call with my non-emergency question—Who should I contact? You can call the City Clerk at (406) 758-7756 to be directed to the proper department. ---PAGE BREAK--- Page 23 Contact Information Mailing Address: P.O. Box 1997, Kalispell, MT 59903 City Hall – 201 1st Avenue East, Kalispell, MT 59901 Interim City Manager Jarod Nygren (406) 758-7703 [EMAIL REDACTED] Airport Jarod Nygren (406) 758-7703 [EMAIL REDACTED] Building Jeff Clawson (406) 758-7734 City Attorney Johnna Preble (406) 758-7977 [EMAIL REDACTED] Clerk & Communications Aimee Brunckhorst (406) 758-7756 [EMAIL REDACTED] Community Development Nelson Loring (406) 758-7713 [EMAIL REDACTED] Finance Aimee Cooke (406) 758-7755 [EMAIL REDACTED] Human Resources Denise Michel (406) 758-7757 [EMAIL REDACTED] Development Services / Planning / Building Jarod Nygren (406) 758-7942 [EMAIL REDACTED] Public Works Susie Turner (406) 758-7720 [EMAIL REDACTED] Utility Billing [EMAIL REDACTED] (406) 758-7745 Public Safety Building – 312 1st Avenue East Life and Safety Emergencies Dial 911 Fire Chief Jay Hagen (406) 758-7760 [EMAIL REDACTED] Police Chief Jordan Venezio (406) 758-7786 [EMAIL REDACTED] Municipal Court Alison Howard (406) 758-7705 [EMAIL REDACTED] Parks & Recreation – 306 1st Avenue East Parks & Recreation Chad Fincher (406) 758-7849 [EMAIL REDACTED] ---PAGE BREAK--- This brochure was published and distributed by the City of Kalispell For additional copies please contact [EMAIL REDACTED] or (406) 758-7756. An online version with hyperlinks is available at www.kalispell.com.Version 26, updated September 2025. The City of Kalispell Mission is to Provide the Services, Resources and Competitive Environment that Enhance the Quality of Life for all Citizens. Core Values: Individual Responsibility: Take personal accountability for actions, words and deeds. Honesty: Represent yourself with credibility and integrity. Respect: Treat every individual with dignity, fairness and compassion. Personal & Organizational Growth: Strive for excellence through ongoing learning and development. BUILDING A COMMUNITY THAT EXPECTS EXCELLENCE