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J.D. Power recognizes Intermountain Gas for outstanding customer satisfaction for fourth straight year BOISE, IDAHO – Sept. 18, 2013 – For the fourth straight year, Intermountain Gas Company received the highest ranking in satisfaction among residential natural gas customers in the midsize natural gas utilities segment of the West Region in a tie, according to a national study. The 2013 J.D. Power Gas Utility Residential Customers Satisfaction StudySM was released today. Intermountain Gas received a score of 655, which tied for the highest among midsize natural gas utilities in the West Region. The regional average score was 646. The study looks at six survey areas: billing and payment, price, corporate citizenship, communications, field service and customer service. “For the fourth year in a row, this is an outstanding recognition for our employees, who make it their highest priority every day to provide safe and reliable natural gas service,” said Scott Madison, executive vice president and general manager of Intermountain Gas. “Intermountain takes great pride in serving our more than 312,000 customers in southern Idaho.” In its 12th year, the study surveys customer satisfaction across a number of factors, including billing and payment, price, corporate citizenship, communications, customer service and field service. Intermountain Gas Company is a natural gas distribution company serving approximately 312,000 residential, commercial and industrial customers in 74 communities in southern Idaho. Intermountain is a subsidiary of MDU Resources Group, Inc., a multidimensional natural resources enterprise traded on the New York Stock Exchange as “MDU.” For more information about MDU Resources, visit the company’s Web site at www.mdu.com. For more information about Intermountain, visit www.intgas.com. Media Contact: Mark Hanson at (701) 530-1093 or [EMAIL REDACTED]