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APPROVED BY CITY COUNCIL: 02/26/2008 CH – NON-EXEMPT CITY OF FONTANA PUBLIC SAFETY SYSTEMS SPECIALIST DEFINITION: Under general direction from the Network/Operations Division Manager and coordination with the Systems Administrator, administers all aspects of server and workstation hardware and operating system installation, configuration, and maintenance of Public Safety systems; proactively performs preventive maintenance; automates system processes to the fullest extent possible; works closely with other IT groups supporting Public Safety applications; performs related duties as required. Additionally, incumbents in this position will serve as backup for the Systems Administrator. ORGANIZATION: Reports to Network Operations Division Manager in the Information Technology Department. ESSENTIAL FUNCTIONS: The incumbent must have the ability to: Evaluate, install, configure, document, back-up, protect, manage, and troubleshoot all server operating systems and hardware, including related hardware such as UPS and rack systems, on the PD network. Coordinate 800Mhz radio system with data systems. Troubleshoot wireless data cards, MDCs, and 800Mhz radios. Administer, monitor, and maintain Microsoft Active Directory and network printing infrastructure on the PD network. Monitor and audit server operating systems on the PD network. Ensure compliance with DOJ network security standards for CLETS. Work with vendors, carriers, and technical staff on PD system implementation, optimization, and on-going management. Troubleshoot PD systems and applications to identify and correct malfunctions and other operational problems. Monitor and tune system performance. Provide/coordinate user support and training in the use of PD software & hardware. Coordinate with other team members to patch and troubleshoot problems for PD applications. Coordinate with DBA to patch, create maintenance routines, back up, and troubleshoot all PD databases and database servers. Maintain records and prepare and submit reports and correspondence as required by immediate supervisor. Work overtime and off-hours as needed, as well as participate in on-call rotation. Provide backup for core functions of Systems Administrator. THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE CITY. WORKING CONDITIONS: Position requires frequent standing and walking, sitting for extended periods; normal manual dexterity and eye/hand coordination; lift and move objects weighing up to twenty-five pounds; corrected hearing and vision to normal range as well as verbal communication; use of office equipment including telephone, ---PAGE BREAK--- PUBLIC SAFETY SYSTEMS SPECIALIST Page 2 computer, calculator, copiers and fax. Work is normally performed in an office with moderate to constant noise; frequent contact with other staff and vendors is required. EDUCATION AND EXPERIENCE: A minimum of two years working experience in systems administration in a Windows server environment OR a Bachelor’s Degree from an accredited college or university with major coursework in Computer Information Systems or a closely related field and a minimum of one year applicable experience. Experience with Microsoft Exchange, SQL Server and IIS is required. Experience managing multiple, interrelated servers in a 24 x 7 environment is highly desirable. Experience with HP/Compaq hardware, *nix, and VERITAS NetBackup desirable as well as Microsoft server certifications. Additionally, enterprise level security, disaster recovery, and business contingency planning experience or certifications are also desirable. LICENSES/CERTIFICATES: Microsoft Certified Systems Engineer, Microsoft Certified Professional. Experience may be substituted for certification at the discretion of the Department Director. Possession of, and continuously throughout employment, a valid CA Class Driver's License. SUPPLEMENTAL INFORMATION: Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.