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Human Resources Division 10890 San Pablo Avenue El Cerrito, CA 94530 www.el-cerrito.org www.el-cerrito.org Career Opportunity ADMINISTRATIVE CLERK—SPECIALIST COMPENSATION & BENEFITS The City offers a competitive salary coupled with a generous benefit package, which are summarized below: Compensation: $3,050—$3,708 per month Appointment may be made at any step of the five step salary range depending, in part, upon qualifications. Work Schedule: 37.5 hours per week. Vacation: 11 working days after one year of service; additional days earned with additional years of service. Holidays: 14 1/2 paid holidays per year. Sick Leave: Sick leave is accrued at the rate of 8.75 hours per calendar month. Short and Long Term Disability: City pays full cost of employee’s premium. Health Plans: Choice of three plans: Kaiser, Health Net HMO and Health Net PPO. City contributes up to the family Kaiser premium per month. Dental Insurance: City contributes the full premium for the employee and family. Life Insurance: Amount equal to annual salary to nearest $1,000 (max $100,000). City-paid premium. Retirement: The City pays 5% and employee pays 3% of the member contribution to Public Employees Retirement System (2.7% at 55 for current members and 2% at 62 for new members.) Plan is Integrated with Social Security. The City and employee each pay own contribution to Social Security. Bilingual Pay: $50 per month for approved languages. Longevity Pay: $1,000 annually after completion of 15 or more years of service. This position is union represented and will require union fees. Information contained in this brochure is subject to change without notice Posted: 4/7/14 Final Filing Date: April 21, 2014 4:00 p.m. Mission Statement: The City of El Cerrito serves, leads and supports our diverse community by providing exemplary and innovative services, public places and infrastructure, ensuring public safety and creating an economically and environmentally sustainable future. The City of El Cerrito serves, leads and supports our diverse community by providing exemplary and innovative services, public places and infrastructure, ensuring public safety and creating an economically and environmentally sustainable future. ---PAGE BREAK--- THE COMMUNITY Located near the east shore of the San Francisco Bay, the City of El Cerrito is an ethnically diverse community offering a high quality of life within one of the nation’s most sophisticated and beautiful living areas. With a population of almost 24,000 residents, El Cerrito has the advantage of being centrally located in a major metropolitan area. El Cerrito is an established community with a strong self-identity and a commitment to enhancing the quality of life for its residents. THE DEPARTMENT AND POSITION Incumbents in this class perform a wide variety of responsible and complex clerical work. Incumbents provide detailed information and assistance to the public regarding departmental programs, policies and procedures, which may require the interpretation, explanation and application of specific policies and procedures. Incumbents receive general supervision from management, professional or technical staff. The Recreation Department provides a variety of recreational and educational activities for youth and adults as well as facility rentals. The Administrative Clerk Specialist is the department’s lead in registration processes for childcare, youth services and day camp. Incumbents in this class are responsible for providing quality customer service, recreation software maintenance, and complex clerical work in support of the assigned department and divisions- including childcare, youth services, aquatics and adult services. THE “IDEAL” ADMINISTRATIVE CLERK—SPECIALIST The City is looking for an individual who can demonstrate clearly that he/she has the following background and competencies: EXPERIENCE AND EDUCATION Experience: Either two years of experience performing duties comparable to those of an Administrative Clerk with the City of El Cerrito, or three years of office support or secretarial experience. Municipal and recreation experience, experience in dealing with the public, and bilingual in English/Spanish are highly desirable. And Education: Equivalent to the twelfth grade, including or supplemented by business, computer or related courses. Knowledge, Skills and Abilities: Knowledge of general city government organization, functions and operations; interpretation of detailed department policies and procedures or detailed City-wide policies and procedures. Knowledge of computer applications, including word processing and database usage, applicable to the work; business letter writing; English usage, spelling, grammar and punctuation; modern office practices, procedures, methods and equipment. Ability to process information on a number of operational program or City-wide issues that require a wide range of operational or organization knowledge. Ability to perform general clerical work including maintenance of appropriate records and compiling information for reports; communicate effectively, both orally and in writing; operate office machines and word processing equipment. Ability to type at a minimum speed of 40 net words per minute (certificate issued within 12 months from adult school, temporary agency, etc. required at time of application – internet typing certificates will not be accepted). THE APPLICATION PROCESS Application materials may be obtained from the Human Resources Division, City of El Cerrito, 10890 San Pablo Avenue, El Cerrito, CA 94530; by calling (510) 466-5005; or at www.el-cerrito.org. Application materials should be mailed to the Human Resources Division. To be accepted, all completed application materials including employment application, supplemental questionnaire and typing certificate must reach the Human Resources Division no later than 4:00 p.m. of the final filing date. Postmarks will not be accepted. “The City of El Cerrito is an Equal Opportunity Employer” EVALUATION & SELECTION PROCESS Candidates who meet the minimum qualifications for the position will be invited to continue in the recruitment process and be invited to participate in an oral interview. Each candidate will meet with an appraisal panel to discuss his/her qualifications. Those persons deemed to be best qualified by the interview panel will have their names placed on an employment list which will be used by the City for final interviews and appointment. If special accommodations are needed at any stage of the selection process, please contact the Human Resources Office prior to 4:00 p.m. of the final filling date. Medical documentation must be provided upon request. SUPPLEMENTAL QUESTIONNAIRE This supplemental questionnaire is an integral part of the screening and selection process. The City will use your application and supplemental questionnaire to assess your overall qualifications. The City will consider further only those applicants who most clearly meet the needs of the position in terms of training, experience, education, and other job related characteristics. The current vacancy in is the Recreation Department. You will be disqualified from further consideration if you do not submit a completed supplemental questionnaire. DIRECTIONS: Please respond to the following questions. Include your name on each page and try to limit each response to ½ page. 1. Please describe your experience working in local government. Include in your response the agency, department, and your title. 2. What is your definition of quality customer service? Please describe your experience providing quality customer service. 3. Please describe your experience in a Recreation Department including the type of registration software that you used. 4. Please describe your experience handling or collecting money. Include in your response the agency, department and your title. Final Filing Date: April 21, 2014, 4:00 p.m.