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Date Posted: 10/20/2020 Applications accepted until: 11/2/2020 Elbert County is an Equal Opportunity Employer If interested, please submit application and resume online at www.elbertcounty-co.gov Elbert County Human Resources Department For more information, please call [PHONE REDACTED] Building Department Administrative Clerk Department: Building Department Salary: $17.00/hour Date: October 2020 FLSA: Non-Exempt GENERAL STATEMENT OF DUTIES Position provides administrative support for multiple departments in Public Works and serves as the focal point of communication for customers and employees. Regular schedule is Monday – Thursday, 7:30 – 5:00, 36 hours/week, full-time with benefits. JOB RESPONSIBILITIES Primary responsibility is to provide excellent customer assistance to inquiries via phone, email or in person including providing information and directing persons to appropriate department; Requires ability to respond to high volume of customer inquiries in an efficient, professional and courteous manner; Assists with general questions regarding building, land use and other department processes; Receives road calls/complaints and documents in Pub Works system for assignment to appropriate staff for response; Reports utility line cuts to appropriate agencies; Schedules and collects fees for reservations of fairgrounds facilities including campground; Performs routine clerical work in support of the departments; Composes routine correspondence proofreading for accuracy and completeness; Maintains files according to established methods and procedures; Accepts applications and issues receipts; May generate reports for Building Department, Road and Bridge, and Community and Development Services; Maintains records, files, and other materials according to established methods and procedures; reviews files and retrieves information; Maintains and manages an inventory of forms, applications and office supplies; Sorts and distributes incoming mail, process outgoing mail, operates office machines as required; Performs related duties as requested. ---PAGE BREAK--- Building Department Administrative Clerk Page 2 KNOWLEDGE/SKILLS Excellent customer service, interpersonal and organizational skills; Excellent communication skills – written, verbal and listening; Must be self-motivated and proactive in problem-solving; Ability to multi-task and be flexible with changing work assignments; Ability to perform routine computer functions and learn new applications as necessary; Ability to complete work accurately and timely with attention to detail; Must be a team player and support a team work environment; RESPONSIBILITY Responsible for independently performing routine work following set procedures and policies; direction comes from the Building Department Administrator and Public Works Director who review work in process or upon completion; supports other department personnel. EDUCATION AND EXPERIENCE High school diploma or equivalent Basic computer skills (Word/Excel) Ability to operate standard office equipment Minimum two years customer service experience Must be able to pass a criminal background check PHYSICAL EFFORT, WORK ENVIRONMENT: Works in a standard office environment; incumbent may encounter angry clients. The following are some of the physical demands commonly associated with this position. Driving: Occasionally Balancing: Frequently Bending/Stooping: Frequently Twisting: Frequently Squatting/Crouching: Frequently Kneeling: Frequently Crawling: Occasionally Climbing Stairs: Frequently Climbing Ladders: Occasionally Reaching: Frequently Standing/Walking: Frequently Lifting: Occasionally Lifting: 1 lb. minimum/40 lbs. maximum Carrying: 1 lb. minimum/40 lbs. maximum Push/Pull: 1 lb. minimum/40 lbs. maximum