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Wisconsin Home Energy Assistance Program (WHEAP) The Wisconsin Home Energy Assistance Program (WHEAP) provides assistance for heating costs, electric costs, and energy crisis situations. Heating Assistance WHEAP assistance is a one-time payment during the heating season (October 1-May 15). The funding pays a portion of the heating costs, but the payment is not intended to cover the entire cost of heating a residence. The amount of the energy assistance benefit varies depending on a variety of factors, including the household’s size, income, and energy costs. In most cases the energy assistance benefit is paid directly to the household energy supplier. Electric Assistance WHEAP electric (non-heating) assistance is a one-time benefit payment during the heating season (October 1-May 15). The funding pays a portion of the household’s electrical (non-heating) costs, but the payment is not intended to cover the entire cost of the non-heating costs. Crisis Assistance A household may be eligible for crisis assistance if you have no heat, have received a disconnect notice from the heating vendor, or are nearly out of fuel and do not have the money to purchase more. Crisis assistance is available through local WHEAP agencies. Furnace Assistance WHEAP emergency heating system assistance can provide services to eligible home owners if the furnace or boiler stops operating during the heating season. Heating system assistance includes payment for repairs, or in some situations your residence may qualify for a total replacement of a non-operating furnace or boiler. Call the local energy assistance office immediately if you are experiencing a no heat situation. How to Apply Your household may be eligible for Wisconsin Home Energy Assistance Program (WHEAP) services based on a number of factors. However, if the gross income for your household is less than the amount shown on the following chart, you might be eligible to receive assistance. Households must complete a Home Energy Plus application through the local WHEAP agency. INCOME GUIDELINES FOR THE 2013-2014 WHEAP HEATING SEASON 60 PERCENT OF STATE MEDIAN INCOME GUIDELINES HOUSEHOLD ONE THREE ANNUAL SIZE MONTH MONTH INCOME 1 2,058.00 6,173.00 24,692.00 2 2,691.00 8,073.00 32,290.00 3 3,324.00 9,972.00 39,887.00 4 3,957.00 11,871.00 47,485.00 5 4,590.00 13,771.00 55,083.00 6 5,223.00 15,670.00 62,680.00 7 5,342.00 16,026.00 64,105.00 8 5,461.00 16,382.00 65,529.00 ---PAGE BREAK--- For information or to have an application mailed to you, please call our Energy Assistance Information Line at (715) 395-1651. Applications are available at the Douglas County Department of Health & Human Services, Superior Water Light & Power, or online at Completed applications will be accepted by mail or in person beginning October 1, 2013 at: Douglas County Department of Health & Human Services 1316 N 14th Street, Suite 400 Superior WI 54880 Walk-in applications will be taken Wednesdays on a first come – first served basis beginning October 23, 2013. Appointments can be scheduled on Tuesdays and Thursdays beginning October 22, 2013 by calling [PHONE REDACTED]. Home Energy Plus Brochure: Home Energy Verification Checklist: Home Energy Application: Home Energy Application Completion Instructions: Tips For Saving Energy Information: For More information: 1- 866-HEATWIS (432-8947)