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Log-on instructions HealthPartners Living Well Do you have a HealthPartners.com or HealthPartners.com/wellbeing username and password? If yes – log in 1. Go to HealthPartners.com/wellbeing 2. Enter your Username and Password, then click Sign in Need help? If you don’t remember your username or password, use the Forgot username? or Forgot password? links on the login page. To have your password reset or for additional assistance, call HealthPartners Customer Service at [PHONE REDACTED] or toll free at 1-[PHONE REDACTED], Monday through Thursday, 8:00 a.m. to 7:00 p.m. CT, and Friday, 8:00 a.m. to 6:00 p.m. CT. ---PAGE BREAK--- If no – create an account 1. Go to HealthPartners.com/wellbeing and click the Create an account link on the login page. 2. Enter your Company name Douglas County then click Next ---PAGE BREAK--- 3. Indicate whether or not you have HealthPartners insurance through [insert company name] by clicking Yes or No, then Next 4. Click Go to HealthPartners.com Registration ---PAGE BREAK--- 5. Click Get started 6. Complete the About you form by entering Your health insurance ID (the 8-digit ID number found on your HealthPartners health insurance card), First name, Last name, Date of birth, and Zip code, then click Next ---PAGE BREAK--- 7. Complete the Create your security info form. Create a username, Create a password, Confirm password, provide your Email address, then click Continue. ---PAGE BREAK--- 8. Complete your account setup by checking the I accept the terms and conditions box, then click Create account 9. Return to HealthPartners.com/wellbeing and enter your newly created Username and Password, then click Sign in