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Citizen Self Service Portal works best in Google Chrome. We recommend creating one shared account (with one email address) for your company or business to use – as you will be able to review permits your business is associated with, review inspection information, and view invoices online. The system will not allow multiple accounts for one email address. To register: Step 1: Click “Guest” at the top right side of the page, and click “Register”. enter an email address. You will receive a confirmation email from [EMAIL REDACTED], please click the link to confirm your email. Step 2: It will open in a new tab or a new window, and then click “Register.” Step 3: Please fill out the personal information, create a password, and address information. Please remember, if you are a business or company, please use your business information when filling in information for this step, then click “Submit” Note: You will only have to register for an account one time. After registration is completed, you can “Log In” each time. ---PAGE BREAK--- ---PAGE BREAK--- ---PAGE BREAK--- Once you are signed in, you will see the Dashboard. From here, you can apply for permits, pay invoices, view the status of permits, and view inspection information. There is a menu bar along the top to find information, or you can scroll through the page to find quick links to permits, plans, inspections, and invoices. ---PAGE BREAK--- To Apply For A Permit: Select “Apply” from the menu bar and select “All (14)” On the left hand side, please review the category of permit you are wanting to apply for, please be sure to note the difference between Commercial and Residential, and the work class (new construction; remodel, etc). Reference the following table to confirm your choice: Plumbing Type Work Class Description Electrical (Residential) Alteration, Remodel, Repair Electrical work for an addition or remodel of a residential building or project Electrical (Residential) New Construction Electrical work for a new residential building or project Electrical (Residential) Service Change Electrical meter replacement upgrade for a residential building or project Electrical (Residential) Temporary Temporary electrical service for a new residential building or project Mechanical (Commercial) Alteration, Remodel, Repair Mechanical work for an addition or remodel of a commercial building or project Mechanical (Commercial) HVAC Changeout Replacement of mechanical equipment for a commercial building or project Mechanical (Commercial) New Construction Mechanical work for a new commercial building or project Mechanical (Residential) Alteration, Remodel, Repair Mechanical work for an addition or remodel to a residential building or project Mechanical (Residential) HVAC Changeout Replacement of mechanical equipment for a residential building or project Mechanical (Residential) New Construction Mechanical work for a new residential building or project Plumbing (Commercial) Alteration, Remodel, Repair Plumbing work for an addition or remodel of a commercial building or project Plumbing (Commercial) New Construction Plumbing work for a new commercial building or project Plumbing (Residential) Alteration, Remodel, Repair Plumbing work for an addition or remodel of a residential building or project Plumbing (Residential) New Construction Plumbing work for a new residential building or project To apply for a permit you will need: o Location of the project (either address or parcel number is required) o Type o Contacts (owner or general contractor information, or your own) o Attachments: ex digital copy of your state issued license Follow the prompts on the screen to enter in the project information Once submitted, it will be sent to the office to process and once reviewed, you will be notified when the invoice is created and ready for payment. ---PAGE BREAK--- ---PAGE BREAK--- To pay invoices: Click “Pay Invoices” along the top menu bar OR Click the “pay Invoices” tile from the dashboard (initial log in page) Add the invoices to your cart, enter payment information and submit All online transactions have a 3% service fee that is assessed by the card manufacturer, not the county.