Full Text
Keyboard Specialist Page 1 I 2 Jurisdiction: Cortland County, City of Cortland, Towns and Villages, School Districts Jurisdictional Class: Competitive Adopted: 1/4/93 Amended: 10/19/00; 10/23/03 KEYBOARD SPECIALIST DISTINGUISHING FEATURES OF THE CLASS: This is an entry-level clerical title involving responsibility for the performance of a variety of clerical tasks involving the full-time or substantial part-time operation of a word processor, computer with word processing software, or a typewriter. Specific duties vary with the needs of the department. As an employee in this class becomes proficient in the work of the office, more difficult tasks may be performed which require the application of standard procedures to specific clerical assignments. The work is performed under the general supervision of an administrator or clerical supervisor. Work is reviewed by immediate observation, checking completed work, periodic or spot checks, cross-checking, or other steps in the clerical process. The duties of a Keyboard Specialist are similar to those of a Clerk except that a Keyboard Specialist must have an ability to operate an alphanumeric QWERTY keyboard at an acceptable rate of speed. Supervision over others is not a function of this class. Does related work as required. TYPICAL WORK ACTIVITIES: (illustrative only) Receives and organizes work to be typed, determining document format; Creates letters, forms, records, reports, transcripts, invoices, vouchers, receipts, requisitions, payrolls, schedules, index cards, time cards, class lists, or attendance records using a typewriter, computer, or word processor; Uses an alphanumeric QWERTY keyboard to type letters from copy, rough draft, longhand notes, dictation tapes or cylinders, and occasionally by independent composition where office policies are well defined; Proofreads and corrects work, producing accurate, clean, and complete typed copy; Answers the telephone, gives out routine information to callers, takes messages, and makes appointments; Issues and records applications, licenses, and permits; Collects money and accounts for monies received; Sorts, indexes, and files letters, reports, invoices, ledger cards, catalogs, and other materials; Opens and routes mail; Ensures that the proper paperwork is completed and distributed internally and/or externally, as it relates to the services provided to clients; Places and retrieves material from files, makes simple file searches, and maintains charge out records; Checks reports and records for clerical completeness and accuracy; Cuts and proofreads stencils; May operate photocopying and duplicating equipment; Makes entries on cards, bills, and ledgers from original sources; May relieve telephone switchboard operators; Addresses envelopes on a typewriter or by using the mail merge function of a word processor or computer; May keep track of petty cash funds. Keyboard Specialists working in elementary school principals’ offices in Cortland City ---PAGE BREAK--- Keyboard Specialist Page 2 I 2 Schools only may also perform the following duties: May relieve teachers of classroom duties for short periods of time by supervising pupils; May assist teachers in the correction of papers, recording of grades, and copy and laminating of instructional materials; May supervise lunch, recess and bus duty; May relieve teacher aides of duties for short periods of time. FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS: Working knowledge of office terminology, procedures, and equipment; Working knowledge of business English grammar and spelling; Working knowledge of business arithmetic; Skill in the accurate use of an alphanumeric QWERTY keyboard at a predetermined rate of speed; Ability to perform close, detail work involving considerable visual effort and strain; Ability to understand and to follow oral and written instructions; Ability to maintain neat and legible records; Accuracy; Tact and courtesy; Physical condition commensurate with the demands of the position. MINIMUM QUALIFICATIONS: Either: Graduation from high school or possession of a high school equivalency diploma including or supplemented by a course in typing, keyboarding, word processing, or business computer skills; OR One year of full-time paid or its part-time paid equivalent clerical experience involving typing or the operation of a word processor or computer with QWERTY keyboard; OR An equivalent combination of training and experience as defined by the limits of and above. NOTE: This title replaces the former title of Typist in agencies under the jurisdiction of the Cortland County Personnel/Civil Service Office. Incumbents in this title have the same promotion rights and opportunities as they would have enjoyed as Typists. Any person promoted from a position of Typist shall be eligible for reinstatement to this title as they would have been to the former Typist title. NOTE: Certain assignments made to employees in this class will require access to transportation to meet field work requirements in a timely and efficient manner. Possession of an appropriate NYS Motor Vehicle License.