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Principal Medical Services Page 1 I 2 Jurisdiction: Cortland County Jurisdictional Class: Competitive Adopted: 1/1/05 PRINCIPAL MEDICAL SERVICES CLERK DISTINGUISHING FEATURES OF THE CLASS: The work involves responsibility for supervising, coordinating and directing the recording, reviewing and billing activities for medical or mental health services. The incumbent schedules, prioritizes, assigns, reviews and supervises the work of clerical staff, performs or reviews final billing or vouchering, prepares reports and recommends policy and procedures regarding office operations and procedures. The work is performed under general supervision of a higher level administrator according to defined procedures and policies with considerable leeway allowed for the exercise of independent judgment in carrying out the details of the work. Does related work as required. TYPICAL WORK ACTIVITIES: (Illustrative only) Schedules, prioritizes, assigns and reviews clerical work involving recording, reviewing and billing for medical or mental health services; Supervises lower level clerical employees including scheduling, assigning, reviewing and evaluating employee’s work, interviewing, recommending, hiring and training of new employees, and resolving conflicts; Prepares or reviews bills, vouchers or claims for completeness, resolves discrepancies by contacting appropriate agency or contractor, forwards bills and claims to the appropriate person for payment or submission; Collects and analyzes financial and statistical data for budget preparation and performs other budget preparation work as required; Monitors and reviews office policies and procedures to ensure compliance with rules and regulations, evaluates the effectiveness of work performed and makes policy and/or procedural recommendations to a higher level administrator; Meets with patients and/or clients and resolves complaints and/or provides service information as required; Performs the duties and responsibilities of lower level clerical employees when required; Inventories and orders nursing and/or office supplies; Creates and maintains a variety of work-related records and reports as required. FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Thorough knowledge of modern office terminology, procedures, equipment and business English; Good knowledge of modern methods used in keeping and checking financial accounts and records, including financial computer software; Good knowledge of medical or mental health terminology; Good knowledge of modern principles and practices of supervision; Good knowledge of public health or mental health care cost reimbursement methods; Good knowledge of home health care services; Ability to plan and supervise the work of others; Ability to organize and maintain accurate records and files; ---PAGE BREAK--- Principal Medical Services Page 2 I 2 Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheets and databases; Ability to analyze and organize data and prepare records and reports; Ability to understand and interpret complex oral instructions and/or written directions; Ability to establish and maintain effective working relationships with others; Ability to communicate effectively both orally and in writing; Ability to prepare budgets, operating reports and a variety of other reports relative to program activities; Physical condition commensurate with the demands of the position. MINIMUM QUALIFICATIONS: Either: Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate’s degree or higher in Medical Records Technology, Business Administration or a closely related field and two years of clerical experience maintaining medical or mental health records; OR Graduation from high school or possession of a high school equivalency diploma and four years of clerical experience as defined in OR An equivalent combination of education and experience as defined by the limits of and NOTE: Successful completion of coursework in Medical Records Technology or closely related field at a regionally accredited college or university, or one accredited by the New York State Board of Regents to grant degrees, may be substituted for the above experience with three semester credit hours being equivalent to three months of experience. NOTE: Degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If the degree was awarded by an educational institution outside of the United States and its territories, applicant must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found at http://www.cs.ny.gov/jobseeker/cfm. Applicants must pay the required evaluation fee.