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Systems Administrator – City Page 1 I 3 Jurisdiction: City of Cortland Jurisdictional Class: Competitive Adopted 8/17/92 Amended: 2/14/02; 8/15/02; 10/29/02 SYSTEMS ADMINISTRATOR DISTINGUISHING FEATURES OF THE CLASS: Incumbents in this position are responsible for all aspects of the implementation and use of computers in a large county department. The Systems Administrator is expected to analyze the computing and automation needs of the department and to write, purchase, and customize computer programs and hardware as needed. This position is also responsible for providing training and consulting services to department employees and for routine and exceptional system maintenance. The work is performed under the general supervision of the department head, a deputy or assistant department head or other generally responsible administrative director or officer of the department. Supervision may be exercised over lower level technical or clerical personnel, but such supervision is not a necessary function of this class. Does related work as required. TYPICAL WORK ACTIVITIES: (Illustrative only) Analyzes projects proposed for computerization or automation and determines the most effective method for accomplishing these tasks; Designs computer programs, prepares detailed programming instructions, and creates input and output forms, layouts and screens, and files and records layouts for original programs written specifically for the department’s needs; Identifies, specifies, purchases, installs, and customizes computer programs and applications from outside vendors deemed necessary for the department; Installs and maintains original and outside-sourced software on the department’s computer; Serves as a system administrator on mainframes, minicomputers and network personal computers as the case may be, performing backups, maintaining security, deleting unauthorized applications and surplus files, performing upgrades and generating reports; Specifies, purchases, installs, and maintains computer hardware used in the department; Instructs department employees in the use of all computer systems and applications used by the department, whether original or purchased; Provides in-person and telephone support during normal department working hours; Writes local documentation; Revises and updates existing software systems in response to changing regulations, technology and user needs; Reviews periodicals, catalogs, and other publications to keep abreast of the current state of computer technology as it may affect resources available to the department; Maintains liaison with other computing professionals within the county in order to promote the efficient use of computing resources in county government; May manage and maintain the department’s voice and data telecommunications system; May provide installation, consulting and other support to other county departments at the election or with the permission of the System Administrator’s supervisor; May serve as an emergency support contact outside working hours; May perform keyboarding and data entry as necessary; ---PAGE BREAK--- Systems Administrator – City Page 2 I 3 May supervise technical and clerical personnel, delegating tasks and work activities as resources allow. FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of computer programming principles, techniques, and concepts as they apply to current computing technology; Good knowledge of systems analysis principles, techniques and concepts as they apply to current computing technology; Good knowledge of the capabilities and uses of the computer hardware and software used by the department; Working knowledge of computer hardware and software used in other county departments; Working knowledge of accounting principles; Ability to design and to write computer programs that translate and incorporate administrative, statistical and financial data as necessary to facilitate the department’s operations; Ability to analyze and to determine the feasibility of proposed computerization and automation projects; Ability to instruct and to train others in the use of computer software and hardware; Ability to work well with others; Ability to perform close, detail work involving considerable visual effort and strain; Ability to produce clear, concise and comprehensible documentation; Ability to train computer users; Ability to install and to maintain hardware used by the department; Analytical ability; creativity; Physical condition commensurate with the demands of the position. MINIMUM QUALIFICATIONS: Either: Graduation from a regionally accredited or NYS registered four-year college or university with a bachelor’s degree or higher in Computer Science, Information Systems Management, Systems Design or Development or a closely related computing, scientific or engineering discipline and one year of full-time paid or its part-time paid equivalent experience involving computer programming AND routine maintenance of computer hardware; OR Graduation from a regionally accredited or NYS registered four-year college or university with a bachelor’s degree AND two years of work experience as described in above; OR Graduation from a regionally accredited or NYS registered two-year college with an associate’s degree in Data Processing or another field as described in above AND three years of work experience as described in above; OR Graduation from a regionally accredited or NYS registered two-year college with an associate’s degree OR completion of a minimum of sixty (60) semester credit hours in such a college or university AND four years of work experience as described in above. Graduation from high school and six years of full-time paid work experience as described as in above, two years of which must have been in a supervisory position. ---PAGE BREAK--- Systems Administrator – City Page 3 I 3 SPECIAL REQUIREMENT: Knowledge of at least one operating system currently used by a Cortland County department will be a requirement at time of interview. NOTE: Work experience involving solely computer programming OR solely routine maintenance of computer hardware may be substituted at the rate of one year of such experience for every six months of combined experience as described in above. NOTE: Degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If the degree was awarded by an educational institution outside of the United States and its territories, applicant must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found at http://www.cs.ny.gov/jobseeker/cfm. Applicants must pay the required evaluation fee.