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8/6/03 Page F−1 CITY OF BILLINGS PERFORMANCE APPRAISAL INSTRUMENT MAINTENANCE AND RELATED PERSONNEL REPORT FORM ---PAGE BREAK--- 8/6/03 Page F−2 1. Type of Review Annual Other 2. Review Period From To 3. Next Review Date CITY OF BILLINGS PERFORMANCE APPRAISAL REPORT FORM MAINTENANCE AND RELATED PERSONNEL 4. Employee Name: 5. Employee Classification/Title: 6. Department: DEFINITION OF RATINGS Superior: Performance is consistently and significantly beyond established standards. Achieves performance objectives at a fully outstanding level and demonstrates exceptional skill levels. Exceeds Expectations: Performance is consistently above adequate skill levels. Achieves performance objectives, often beyond expectations. Meets Expectations: Performance consistently meets job requirements. Achieves performance objectives as stated. Needs Improvement: Performance in one or more skills is less than expected and needs improvement. Direction, supervision and learning are required if performance objectives are to be achieved. Unsatisfactory: Performance in several skills is substantially weak. Performance objectives are not met even with close supervision. Substantial improvement by the employee is required. ---PAGE BREAK--- PART I: MAINTENANCE AND RELATED PERSONNEL PERFORMANCE DIMENSIONS S=Superior, EE=Exceeds Expectations, ME=Meets Expectations, NI=Needs Improvement, U=Unsatisfactory Page F−3 Rating INTERPERSONAL SKILLS: S EE ME NI U Has a genuine interest in and a desire to assist and work with others such as peers or supervisors. Treats people as he/she would like to be treated and handles their problems in a manner that shows sensitivity to their needs and circumstances. Is most effective in dealing with people without arousing antagonism and demonstrates an understanding of situations. Is cooperative in dealing with others and functions as part of the "team." Is capable of treating others in a fair, consistent, impartial manner. Remains calm under difficult and/or pressure situations. Maintains an open and approachable manner. Controls feelings and emotions so that they do not influence his/her judgment and performance. Maintains composure and self control. Comments: Rating FLEXIBILITY/ADAPTABILITY: S EE ME NI U Is able to adapt to changing circumstances, policies, work procedures and methods, and attitudes of others. Listens to supervisor's suggestions and considers other points of view. Changes behavior or attitudinal responses to fit the situation and work assignment in order to obtain the desired goal. Is able to effectively handle a variety of work assignments. Comments: Rating PROBLEM SOLVING/DECISION-MAKING: S EE ME NI U Knows how to analyze and size up a situation. Isolates and identifies the problem. Evaluates alternative courses of action and makes a logical decision; uses good judgment and common sense in making decisions. Knows when to take action and what type of action is appropriate. Takes action to achieve goals beyond what is necessarily called for. Is able to anticipate events and respond appropriately. Recognizes problems and develops alternative solutions for consideration by appropriate higher level staff. Comments: ---PAGE BREAK--- PART I: MAINTENANCE AND RELATED PERSONNEL PERFORMANCE DIMENSIONS (Cont.) S=Superior, EE=Exceeds Expectations, ME=Meets Expectations, NI=Needs Improvement, U=Unsatisfactory Page F−4 Rating JOB SKILLS: S EE ME NI U Has a thorough knowledge and is able to effectively perform the work in assigned area. Has a full working knowledge of the operating characteristics of the equipment, machines, and tools used in the assigned area. Is able to effectively operate equipment and machines. Cares for and maintains equipment, machines, and tools. Understands applicable methods, techniques and procedures. Has a thorough understanding of the organization and functions of the assigned area. Comments: Rating SUPERVISORY GUIDELINES: S EE ME NI U Performs the assigned duties and responsibilities within the supervision guidelines listed in the class specification for his/her assigned classification. Works with the appropriate level of independence. Understands his/her assigned duties and responsibilities as well as his/her role in the Department. Carries out responsibilities in a timely manner and does not require direction and/or instruction beyond what would typically be expected based upon the assigned classification as defined by the class specification. Appropriately addresses new and varying work assignments and situations in accordance with the established policies and procedures of the assigned area. Comments: Rating SAFE WORK METHODS AND PROCEDURES: S EE ME NI U Is aware of safe work practices, methods, and procedures. Ensures compliance with and follows safe work practices, methods, and procedures. Comments: ---PAGE BREAK--- PART I: MAINTENANCE AND RELATED PERSONNEL PERFORMANCE DIMENSIONS (Cont.) S=Superior, EE=Exceeds Expectations, ME=Meets Expectations, NI=Needs Improvement, U=Unsatisfactory Page F−5 Rating GOALS AND OBJECTIVES: S EE ME NI U Develops challenging goals and objectives which correspond with overall Department goals and objectives. Is able to develop qualitative and quantitative measurement criteria and standards in order to achieve goals and objectives. Effectively implements mid-year revisions in order to meet changing needs and directions. Comments: Rating LEAD SUPERVISION (If appropriate): S EE ME NI U Is effective in motivating others and firm in handling problems. Delegates and assigns duties appropriately. Uses existing procedures to monitor tasks or activities. Takes action to monitor and follow up the results of delegated assignments. Comments: ---PAGE BREAK--- PART II: PERFORMANCE PLANNING OBJECTIVES Page F−6 PERFORMANCE OBJECTIVE STATEMENTS QUALITATIVE AND QUANTITATIVE MEASUREMENT CRITERIA AND STANDARDS MID-YEAR/ANNUAL STATUS REVIEW ---PAGE BREAK--- PART III: OVERALL PERFORMANCE SUMMARY Page F−7 Given the performance dimension ratings and review of accomplishment of performance objectives, the employee's overall performance is rated as: Superior Exceeds Expectations Meets Expectations Needs Improvement Unsatisfactory Comments: Actions for Improvement/Development: Date: Immediate Supervisor's Signature: Date: Evaluation Meeting Conducted By: By: By: ---PAGE BREAK--- REVIEW COMMENTS AND SIGNATURES Page F−8 FIRST LEVEL REVIEW Comments: Date: Signature: Title: SECOND LEVEL REVIEW Comments: Date: Signature: Title: DEPARTMENT DIRECTOR Comments: Date: Signature: Title: MAINTENANCE AND RELATED EMPLOYEE Comments: I understand the contents of this appraisal and it has been discussed with me. Date: Employee's Signature: