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COMMUNITY DEVELOPMENT PROGRAM EVALUATION Satisfaction with Program and Program Staff How would you rate the following: Excellent Good Fair Poor No Opinion Quality of your home inspection. The overall services provided by staff. Explanations of program process and requirements. Assistance you received in the development of your work lists. Assistance you received with bidding process. Explanation of loan / grant documents. Assistance you received in monitoring construction. Assistance you received in solving problems / conflicts. Your overall satisfaction with the program. Please answer the following: Yes No Did the inspection reveal any previously unknown problems? Would you refer another individual / family to this program? Comments / Suggestions: Contractor Name: How would you rate the following: Excellent Good Fair Poor No Opinion Conformance to work list and contract expectations. Timeliness of work. Quality of work completed. Please answer the following: Yes No Would you recommend this contractor to other homeowners? Comments / Suggestions: 8/03 Information disclosed on this form will be kept confidential and will be used for program improvement purposes only. ---PAGE BREAK--- Contractor Name: How would you rate the following: Excellent Good Fair Poor No Opinion Conformance to work list and contract expectations. Timeliness of work. Quality of work completed. Please answer the following: Yes No Would you recommend this contractor to other homeowners? Comments / Suggestions: Contractor Name: How would you rate the following: Excellent Good Fair Poor No Opinion Conformance to work list and contract expectations. Timeliness of work. Quality of work completed. Please answer the following: Yes No Would you recommend this contractor to other homeowners? Comments / Suggestions: Contractor Name: How would you rate the following: Excellent Good Fair Poor No Opinion Conformance to work list and contract expectations. Timeliness of work. Quality of work completed. Please answer the following: Yes No Would you recommend this contractor to other homeowners? Comments / Suggestions: 8/03 Information disclosed on this form will be kept confidential and will be used for program improvement purposes only.